Colin Haupt

SVP, Employee Engagement and Experience PURE Group of Insurance

Colin Haupt is Senior Vice President of Employee Engagement for the PURE Group of Insurance Companies.

In this role, Colin leads and supports multiple initiatives that aim to drive employee engagement and wellness across the company. Guided by a constant obsession for the care and well-being of Pure’s employees, Colin and the HR team proactively and continually seek feedback from employees and work internally across functions to improve the employee experience.

Over the last nine years, Colin has served in a variety of HR roles at PURE, including leading the HR department for 7 years prior to focusing on employee engagement. 

Raised in both NYC and New Hampshire, Colin has a B.A. from The University of New Hampshire in Business Administration and Hospitality Management. He currently resides in Darien, CT along with his three children. 

Thursday, August 13

Thursday, August 13th, 2020

2:15 PM Create a Remote Coaching Culture for Talent Success

Frequent coaching in the contact center environment is both more effective and more engaging than any formal training and development program. How can you formalize a coaching environment that embeds itself as a way of working rather than a management dictated mandate? In this session, we will explore:

  • Key characteristics of a coaching culture
  • How to organically initiate coaching at the supervisor level
  • Tips from the best enterprise business coaches