Gabe Larsen

Head of Growth Kustomer

Tuesday, August 18

Tuesday, August 18th, 2020

1:30 PM Roundtable 1: The Changing World of CX in the Age of COVID-19

What is modern to you? Join Kustomer for an in-depth session on the changing world of CX in the age of COVID-19. Gabe Larsen, Head of Growth for Kustomer will discuss how revolutionary technology such as AI-powered automation, is rapidly becoming a must-have contact center self-service tool for driving better customer experiences, and how organizations have successfully implemented these technologies by driving user adoption, attaining valuable insights, and avoiding common pitfalls.