Michael Maoz

SVP of Innovation Strategy Salesforce

Thursday, August 20

Thursday, August 20th, 2020

1:30 PM Roundtable 12: Connecting the Contact Center to the Field

With so many different communication channels out there, organizations are struggling to stitch together all the conversations and interactions they've had to provide white glove –and sometimes mission-critical– service in the field.

Join us for a conversation with Michael Maoz, SVP of Innovation Strategy at Salesforce, as he dives into business challenges and successes of connecting the contact center to the field.