18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore

Jit Seng Ng

Chief Customer Experience Officer
AIA Berhad

9:00 AM CXO PANEL: Realising Scalable and Profitable Customer Engagement Hubs in the Digital Era

  • Reinventing contact centres for a customer empowered world
  • Reconfiguring traditional customer care and positioning contact centres as a strategic advantage to the broader organisation
  • What are the underlying growth opportunities for today’s contact centres amidst technology disruptors at play?

Check out the incredible speaker line-up to see who will be joining Jit Seng.

Download The Latest Agenda