18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore
Sofitel Singapore City Centre, Singapore

Jit Seng Ng
Chief Customer Experience Officer
AIA Berhad
9:00 AM CXO PANEL: Realising Scalable and Profitable Customer Engagement Hubs in the Digital Era
- Reinventing contact centres for a customer empowered world
- Reconfiguring traditional customer care and positioning contact centres as a strategic advantage to the broader organisation
- What are the underlying growth opportunities for today’s contact centres amidst technology disruptors at play?
Check out the incredible speaker line-up to see who will be joining Jit Seng.
Download The Latest Agenda