18 - 19 March, 2020
Singapore

Sudarshan Dharmapuri


Senior Vice President, Product Management
IMImobile

CONFERENCE DAY ONE: TUESDAY 19 MARCH 2019

Friday, July 3rd, 2020


4:15 PM Customer Experience Transformation in the Age of WhatsApp, Apple Business Chat and WebRTC: Learnings from Live Implementations

·      Delivering a channel agnostic yet channel aware experience across inbound and outbound interactions
·      Unlocking the power of automation before, during and after customer contact
·      Powering exceptional customer service by leveraging blended artificial intelligence

Check out the incredible speaker line-up to see who will be joining Sudarshan.

Download The Latest Agenda