02 - 05 March, 2020
Sands Expo & Convention Centre, Singapore
Thomas Geitzenauer, Head of Global CRM Interaction at Swarovski

Thomas Geitzenauer


Head of Global CRM Interaction
Swarovski

Check out the incredible speaker line-up to see who will be joining Thomas.

Download The Latest Agenda

SUMMIT DAY TWO: WEDNESDAY 04 MARCH 2020

Wednesday, March 4th, 2020


4:45 PM CLOSING KEYNOTE: Redesigning Customer Loyalty & Engagement in the Digital Age

  • Assessing the changing driver of loyalty and customer engagement across different customer segments
  • Designing highly engaging customer and brand engagement programs to retain customers and product upselling 
  • Increasing customer loyalty in digital age to drive business growth