02 - 05 March, 2020
Sands Expo & Convention Centre, Singapore
Wasi Abidi, Global Head Unified Communication Infra at Mondelēz International

Wasi Abidi


Global Head Unified Communication Infra
Mondelēz International

Check out the incredible speaker line-up to see who will be joining Wasi.

Download The Latest Agenda

SUMMIT DAY TWO: WEDNESDAY 04 MARCH 2020

Wednesday, March 4th, 2020


11:30 AM Modernising Service Excellence with Innovative Customer Care Collaboration

·      Capturing what customers really need and want in service and support
·      How can scalable cloud-based communications help to close the technology and engagement gap?
·      Bringing agile to customer care collaboration in delivering a connected experience