Content Guru is a multi award-winning cloud contact centre and customer engagement provider, operating across three core regions – Europe, Asia Pacific and North America. Its cloud communications technology, Storm®, is identified by leading analysts as one of the world’s premier contact centre platforms, combining fully-blended, omni-channel contact processing (including email, SMS, voice, webRTC, instant messaging and social media) with integration to hundreds of third-party platforms.
Storm® enables organisations to deploy always-on omni-channel customer engagement hubs, providing a completely consistent experience across every endpoint. Hundreds of the world’s largest organisations rely on Storm® for mission-critical services, in sectors from finance through travel to utilities, choosing the platform for its unrivalled scalability, functional depth and integration capabilities. These organisations include G4S, Sodexo, Serco and the UK’s National Health Service (NHS), the fifth largest employer globally.