Customer Contact Week content is directly driven by the priorities of you, our customers. We compiled our top customer contact insights from expert leaders combined with CCW Digital research to help you set your priorities straight for the rest of 2019. This e-book features insights from these following pieces:
Keynote Feature: Shep Hyken
Expert Insights: Troy Stevenson
Expert Insights: Kirsty Traill
CCW Digital Speaker Spotlight: Meghan Borsic
CCW Digital Speaker Spotlight: Kelley Kurtzman
6 Ways Customer Journey Mapping Will Elevate Your CX
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