In honor of Women's History Month in March, Customer Contact Week launched a two-part #CCWomenStrong campaign. For Part 1, we featured some of the best female leaders in the customer contact industry and asked them to share their stories and words of wisdom. In this feature, we interviewed Ali Lichetenstein, Director of Customer Experience Design at Dow Jones. Ali shares her #CCWomenStrong story and how Dow Jones went through a customer transformation.
To get a copy of this feature sent to you directly, contact us here.
Please note: That all fields marked with an asterisk (*) are required.