as Closing Keynote!

June 22 - 26, 2020 | Caesars Forum, Las Vegas

CX and Design at CCW Vegas

CX and Design breakout tracks are coming to CCW Vegas 2020

Customer centricity is easier said than done.  Neither C-Suite buy-in nor siloed, grassroots efforts alone can transform the cultural fabric of an organization, especially those riddled with various divisions and product lines. Our CX & Design breakout track at CCW Vegas gathers customer experience leaders from within or beyond the contact center charged with elevating the voice of the customer and moving the needle on more customer-centric experiences.