Employees feel more engaged when they believe that their employer is concerned about their growth and provides avenues to reach their career goals. Implementing career paths also has a direct impact on the entire organization by improving morale, agent satisfaction, motivation, and productivity. In this session we’ll tackle:
Introducing career paths in the contact center environment
Common challenges with career path programs
Non-traditional methods of career progression in the contact center
Check out the incredible speaker line-up to see who will be joining Amy.