Charles Ryan Minton
Author, Thanks for Coming in Today
Day Four - Main Conference And Expo: Thursday, June 27, 2019
Thursday, June 27th, 2019
12:00 PM Thanks for Coming In Today: Creating a Culture Where Employees Thrive and Customer Service Is Alive
- Unforgettable experiences generate customer loyalty and competitive advantage
- Customer experience starts with employee experience
- Key themes to cultivate a corporate culture that is customer- and employee-centric
Thanks for Coming in Today book signing at 12:30pm.
12:30 PM NETWORKING LUNCH IN THE EXPO HALL
Meet, Greet and Book Signings (in the CCW Digital Lounge, center of the expo hall)
Jim Kukral: Unskippable
Charles Ryan Minton: Thanks for Coming in Today
Scotty Werner: Caddy Tales
Brilliance Clinics (in the CCW Digital Lounge, center of the expo hall)
CCW’s top influencers make themselves available for consultations with CCW attendees. Address your biggest customer contact challenges while onsite! Take the opportunity to meet CCW influencer Martha Brooke.