June 24 - 28, 2019
The Mirage, Las Vegas

Joshua Tye

Director, Customer Experience
Compass Group

2:05 PM A3 Problem-Solving and Continuous-Improvement for the Contact Center

  • Applying lean application and lean thinking methods for reduced call times and re-education
  • Leveraging agent empowerment for agent motivation

Check out the incredible speaker line-up to see who will be joining Joshua.

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