Joshua Tye

Director, Customer Experience
Compass Group

Day Four - Main Conference And Expo: Thursday, June 27, 2019

Thursday, June 27th, 2019

2:05 PM A3 Problem-Solving and Continuous-Improvement for the Contact Center

  • Applying lean application and lean thinking methods for reduced call times and re-education
  • Leveraging agent empowerment for agent motivation

Check out the incredible speaker line-up to see who will be joining Joshua.

Download The Latest Agenda