Passes starting at $599!

*summer PROMO extended -- ENDS 9/30

June 22 - 26, 2020 | Caesars Forum

Nina Gines

Director, Member Services CerpassRx

Why Nina?
At CerpassRx, Nina drives to implement a new metric mindset of why metrics must align with the desired experience. In her session she will guide you to identify actions that drive the experience and the benefits of redesigning actions, from cost savings to CSAT.

Day Four - Main Conference And Expo: Thursday, June 27, 2019

Thursday, June 27th, 2019

2:05 PM A New Metric Mindset: Why Metrics Must Align with the Desired Experience

  • Identify actions that drive the experience
  • Benefits of redesigning actions, from cost savings to CSAT
  • How realigned metrics will lead to reduced attrition

Check out the incredible speaker line-up to see who will be joining Nina.

Download The Latest Agenda