CallN provides Contact Centre QA automation and CX Management for all voice-based interactions. CallN works seamlessly with dozens of VoIP telephony systems and receives rave reviews from our customers. CallN uses AI-assisted voice transcription via call recording, machine learning and world class visualisations to distill large volumes of call data into actionable insights. It can extract keywords, provide drill down sentiment analysis, geo-location of calls to analyse patterns, topic analysis, in depth user/agent scoring, automatic PCI features that redact credit card information, and a drag and drop rules engine. It delivers tangible ROI measured in months not years.