Limitless uses a combination of AI and crowd sourcing to turn your customers (who believe in your products and know them best) into trusted Experts, and reward them for providing amazing customer experiences, on-demand.
Limitless addresses some of the biggest challenges faced by the contact centre industry today – low pay, high attrition and access to new talent.
Limitless’ SmartCrowdTM platform enables brands like Microsoft, Vodafone, Fox and Cisco to deliver world-class customer experiences simply by leveraging the knowledge and passion of their loyal customers.
Using a simple app, Experts can resolve customer queries, mentor new customers or provide real-time feedback. Experts are rewarded on a per-resolved task basis – they work on their own terms and are in complete control of how much they earn via the platform.