The Hassle-Free Experience — Paving the Path for Positive Customer Journeys

The Hassle-Free Experience — Paving the Path for Positive Customer Journeys

At CCW Austin 2018, Adam Toporek, Customer Service Expert, Speaker and Author, CCW Influencer, presented on how to create a hassle-free experience. In this presentation, he shares: 

  • How to look for hassles in the customer journey
  • What customers value and the link between hassle and emotion


To get a copy of this presentation, please contact us here.



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