Insightful. Inspirational. Community-Oriented.

May 17-19, 2020
Denver, CO

Meet Your 2019 Speakers

Speakers


Marylou Maco
Chief Revenue Officer
Cognitivescale
Swapnil Jain
CEO and Founder
Observe.AI
Paul Ignasinski
Senior Vice President, CX & Digital Transformation Consulting
TTEC
Michael Anderson
Vice President
Ember Group Canada
Josue Berlanga
Customer Experience Director
Walmart Mexico

BENCHMARK WITH THE BEST


Anahita Reilly
Anahita Reilly
Chief Customer Officer
U.S. General Services Administration (GSA)
Sam Lee
Sam Lee
SVP, Head of Growth
WeWork
Melanie Penna
Melanie Penna
Senior Vice President of Customer Experience Workforce Alignment
Comcast Cable
Robert Hackl
Robert Hackl
SVP of Leasing and Insurance
Sprint
Judith Toland
Judith Toland
VP & Chief Marketing Officer
Life Fitness
Norbert Stone
Norbert Stone
Vice President, Value-Added Services
Hertz
Steve Mayers
Steve Mayers
Chief Experience Officer
Hartsfield-Jackson Atlanta International Airport
Kimberly Busdieker
Kimberly Busdieker
Chief Customer Officer
Kroger Financial
Bradly Sax
Bradly Sax
Global Director, Guest Experience
Delaware North
Jacob Rigoli
Jacob Rigoli
Vice President, Customer Success
Pearson
Arzan Devlaliwalla
Arzan Devlaliwalla
Sr Director Global Design and Research
Marriott International
Jenn Oyler
Jenn Oyler
Global Vice President Customer Experience and Research
Fleetcor
Jami Thomas
Jami Thomas
Senior Director of Rental Sales
Zillow Group
AnnaZulma McFadden
AnnaZulma McFadden
VP UX Design Lead
JP Morgan Chase
Christopher Danvers
Christopher Danvers
VP Payments and Digital Services
American Airlines Federal Credit Union
Deborah Cornwell
Deborah Cornwell
Executive Director, Senior Experience Owner
USAA
Richie Proud
Richie Proud
Vice President of Merchandise Planning, Allocation, and Product Insights
Groupe Dynamite
Jen Epp
Jen Epp
Director of Marketing, Customer Insights
Breg
Laurie Simpter
Laurie Simpter
Senior Manager of Customer Relations
Pier 1 Imports
Zhenya Korkina
Zhenya Korkina
VP of Revenue Management
Ferrara Candy
Jennifer von Briesen
Jennifer von Briesen
Vice President
State Street
Mark Coffey
Mark Coffey
EVP of Strategic Partnerships
GasBuddy