Jason Dupuis
Patient Experience Officer & Director of Employee Learning & Development
PM Pediatrics
Check out the incredible speaker line-up to see who will be joining Jason .
Download The Latest AgendaExchange Day 2
Monday, March 26th, 2018
9:15 AM CASE STUDY: Living Core Values: How Organizational Mission & Vision Shapes Patient Experience
Does the mission and values of your organization truly prioritize the patient experience? Are your caregivers living and breathing this vision? This case study explores how reinventing obsolete core values served as a catalyst to empower caregivers and prioritize critical behaviors impacting patient experience.