March 25-27, 2018
Hotel Colonnade, Coral Gables
Tania Mercer, Senior Sales Executive at Chatmeter

Tania Mercer

Senior Sales Executive

Check out the incredible speaker line-up to see who will be joining Tania.

Download The Latest Agenda

Exchange Day 2

Monday, March 26th, 2018

3:00 PM Master Class: Reputation Management for Healthcare Providers

The healthcare industry as a whole is facing an uphill battle against rapidly changing norms in the way patients find, evaluate and choose their providers. Enter the days where patients have access to a plethora of online information giving them the confidence to pick and choose which provider is right for them. In a time when the power is truly in the hands of the patients, how can healthcare systems optimize their online presence and manage their reputation in order to create success in this new era of patient-centric healthcare?

· Understand the new patient journey from start to finish
· We’ve analyzed our database of thousands of patient reviews - learn what patients are talking about and what they are looking for in a provider
· How healthcare systems can leverage their online reputation to drive more appointments