SERVICE DESIGN 2020

FROM VISION TO TRANSFORMATION: How Service Design Disrupts Business

October 13 - 15, 2020 | Chicago
Get
involved

Tim Ottman

Senior Director of Emerging Technology Northwestern Mutual

October 15: Pre-Conference Day

Tuesday, October 15th, 2019

9:30 AM CASE KEYNOTE: Service Design in Financial Services

Understanding the nuances of Service Design particular to financial services brings a level of complexity atypical to other industries. Illustrated through a case study example, begin to visualize the top challenges of implementing human-centered design and seek inspiration with which we can combat and succeed in spite of them. 

Check out the incredible speaker line-up to see who will be joining Tim.

Download The Latest Agenda

In Partnership With :

CCW Digital

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com

©2019 IQPC. All rights reserved.

We use cookies and similar technologies to recognize your visits and preferences, as well as to measure the effectiveness of campaigns and analyze traffic.
To learn more about cookies, including how to disable them, view our Cookie Policy