Meet the Speakers

Speakers


Kim Barna
Kim Barna
Director of Sales and Service
Verizon
Brian Cantor
Brian Cantor
Principal Analyst, CCW Digital Director
CCW Digital
Alison Lichtenstein
Alison Lichtenstein
Head of Customer Experience Design
Dow Jones
Kathy Neff
Kathy Neff
Product Marketing Director, Customer Service Management
ServiceNow
Paul Selby
Paul Selby
Product Marketing Director, Customer Service Management
ServiceNow
Micah Solomon
Micah Solomon
Author, High-Tech, High-Touch Customer Service, Customer Service Contributo
Forbes.com
Matt Wujciak
Matt Wujciak
Analyst, Staff Writer
CCW Digital
Spencer Wiedeman
Spencer Wiedeman
Head of Go to Market
Airkit
Manish Rai
Manish Rai
Head of Product Marketing
Appian
Richard Correia
Richard Correia
Director of WFO Product Marketing
NICE
Gaurav Chugh
Gaurav Chugh
Partner
IBM
Michael DeJager
Michael DeJager
Principal Analyst & Divisional Director
Customer Management Practice