Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
2014 Contact Center Trends: 14 Trends You Need to Know Now
November 18, 2013
02:00 PM - 03:00 PM EST
5 Ways to Engage & Retain Your Call Center Agents
November 04, 2013
01:00 PM - 02:00 PM EST
Free Online Event: Digital Customer Care Summit
October 25, 2013
12:00 PM - 03:00 PM EST
How Personal is Your Contact Center?
October 14, 2013
11:00 AM - 12:00 PM EST
Multi-Channel Customer Management - The Virtual Summit
August 14, 2013
12:00 PM - 05:00 PM EST
IQ Services Presents: Getting the Most Bang for Your Contact Center Technology Buck
July 15, 2013
02:00 PM - 03:00 PM EST
iQor Presents: Getting the Most Bang for Your Contact Center Technology Buck
July 11, 2013
02:00 PM - 03:00 PM EST
Protect Your Customer Experience from Complexity
July 03, 2013
01:00 PM - 02:00 PM EST
Roundtable Webinar: Overcoming Urgent Challenges in Call Center Technology
July 01, 2013
02:00 PM - 03:00 PM EST
OpenText Presents: You Can Do It - Improve Customer Service & Increase Call Center Efficiency at the Same Time
April 30, 2013
03:00 PM - 04:00 PM EST
You Can Do It! Improve Customer Service and Increase Call Center Efficiency at the Same Time
April 24, 2013
03:00 PM - 04:00 PM EST
Stop Alienating Your Customers: Lessons on a Winning Customer Experience from CMIQ Research
April 12, 2013
02:00 PM - 03:00 PM EST
Customer Experience Challenges, Innovations & the ROI from Behavioral Analytics
February 22, 2013
01:00 PM - 02:00 PM EST
LogMeIn Presents: How to Improve Engagement with a Multi-Channel Strategy
February 14, 2013
02:00 PM - 03:00 PM EST
How to Improve Engagement with a Multi-Channel Strategy
February 11, 2013
02:00 PM - 03:00 PM EST
