CCW Digital Glossary: Customer Centricity
A philosophy that views the customer’s needs, wants, and expectations as paramount. The business’ view of success is dictated by its ability to optimally deliver for the customer.
Customer Service Debates: Dua Lipa vs. United, Complaints From "Bad" Customers
July 30 by CCW DigitalIf you're not engaging with us on LinkedIn, you're missing out on exclusive content and updates about our CCW Digital reports and events. You're also missing on the opportunity to engage...