Saving Lives One Call at a Time with Novo Nordisk

Posted: 10/28/2010

Call Center IQ talks with Edgar Rosero, Associate Telesales Manager for Novo Nordisk, at the 11th Annual Call Center Week in Las Vegas. Rosero discusses how he sets the tone for his company's culture and mission statement, as well as emphasizing the importance of friendliness within their organization and how he manages his staff.

Novo Nordisk is a leading global healthcare company for diabetes, haemophilia, growth hormone therapy and hormone replacement therapy. The company employs more than 29,300 people in 76 countries, and markets products in 179 countries.

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