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Saving Lives One Call at a Time with Novo Nordisk

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CCW Digital Editor
10/29/2010

Call Center IQ talks with Edgar Rosero, Associate Telesales Manager for Novo Nordisk, at the 11th Annual Call Center Week in Las Vegas. Rosero discusses how he sets the tone for his company's culture and mission statement, as well as emphasizing the importance of friendliness within their organization and how he manages his staff. Novo Nordisk is a leading global healthcare company for diabetes, haemophilia, growth hormone therapy and hormone replacement therapy. The company employs more tha...

Tags: 11th Annual Call Center Week diabetes call center Novo Nordisk Edgar Rosero mission statements telesales culture growth hormone therapy hormone replacement therapy haemophilia

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