7 Simple Steps to Getting a Handle on Social Applications in Your Enterprise

call center week
Posted: 02/17/2014
Job:
Company: Call Center Week

As of January 2011, there were 600 million Facebook users and 200 million Twitter users. Many millions use social services, from sharing photos via Instagram to sharing files via Boz.net or SlideShare.


So how many of your employees use social media? A lot. That's because social has become a normal tool used to manage and organize our lives. Social tools are flexible, efficient, effective and easy to adapt for personal and business uses.


In other words, you can't tell your users not to use social at work. It's like telling them not to walk on their feet. Yet due to regulations like Sarbanes-Oxley, you have to figure out how to manage social application use while adhering to the stringent requirements for compliance and eDiscovery.

Here are 7 ways you can icnrease your chances of controlling and properly channeling the use of social media in your organization

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call center week
Posted: 02/17/2014
Job:
Company: Call Center Week