Case Study: Global Multi-Channel Customer Care

call center week
Posted: 04/23/2014
Job:
Company: Call Center Week

How do you support callers in over 50 countries with customer care for training in the automotive industry?

That’s the challenge this global organization faced. This complimentary whitepaper reveals how it overcame the challenge and achieved the following:

  • Consistent Customer Care
  • Personalized Service
  • Efficient Call Handling
  • Fast Resolution Reporting
  • Flexible Service
  • Global Support
  • Confidence

Download this complimentary report below:

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call center week
Posted: 04/23/2014
Job:
Company: Call Center Week