Podcast: Tim Fischer of Colony Brands Talks Culture, Company Roadmap
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Success -- both inside and outside the contact center -- begins with a great vision. If you do not know what you want to achieve, why the objectives matter and how you hope to attan them, you have little chance of succeeding.
In the latest edition of the CCW Digital Podcast, Colony Brands contact center director Tim Fischer discusses two facets of a great brand vision:
1) Culture
2) The organizational roadmap
Colony Brands has been recognized as a great place to work, and that hinges on the company's commitment to finding hard-working, small-town folks who know how to treat people well. In short, it involves finding people who align with the vision.
Preparedness and measurement are the keys to developing and following a great roadmap.
Listen to the podcast below:
