We are planning a seminar on Forecasting and Scheduling. What are your questions around the topic of basic forecasting so we can address them in the March 23rd seminar with Dr. William Bleuel out of University of Pepperdine?

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As the world's largest customer service online research hub, CCW Digital provides 185,000+ members with the tools to optimize their customer contact operations. Through market study reports, seminar series, webinars, and a variety of other media, we’re driving this year’s critical conversations on Generative AI like ChatGPT, automation, agent engagement, self-service, personalization and more.