Sign up to get full access to all our latest content, research, and network for everything customer contact.

Senator Charles Schumer is introducing legislation that would impose an excise tax on orgs that transfer calls with U.S. area codes to foreign call centers. The measure would also require telling U.S. customers that the call is being transferred and

Add bookmark
Senator Charles Schumer is introducing legislation that would impose an excise tax on orgs that transfer calls with U.S. area codes to foreign call centers. The measure would also require telling U.S. customers that the call is being transferred and to which country...will this change the industry?

Latest Webinars

Webinar: How Insurely Introduced Voice Agents to Their Contact Center

2026-03-26

02:00 PM - 03:00 PM EST

With Voice AI becoming more intelligent, intuitive and sophisticated, it has become a critical tool...

Recommended