Energy Company contact centre is this the hardest call centre environment to keep agents motivated? Looking for innovative ways to enjoy working in such a heavily focussed processing environment. We have incentives,competitions,bonuses. Any suggestio
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Energy Company contact centre is this the hardest call centre environment to keep agents motivated?
Looking for innovative ways to enjoy working in such a heavily focussed processing environment.
We have incentives,competitions,bonuses. Any suggestions on a good campaign-winback or otherwise where the customer would enjoy ringing the company instead of complaining about their bill?
