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CSR Training Materials I need to find good call centre customer service skills training materials fast, preferably electronic, that I can easily adapt to our needs. If anyone can recommend good materials they've used I would really appreciate it

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CSR Training Materials I need to find good call centre customer service skills training materials fast, preferably electronic, that I can easily adapt to our needs. If anyone can recommend good materials they've used I would really appreciate it. Thank you

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CSR Training Materials I need to find good call centre customer service skills training materials fast, preferably electronic, that I can easily adapt to our needs. If anyone can recommend good materials they've used I would really appreciate it