When it Comes to Customer Service, Can't Ain't a Word
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Being the generous, forward-thinking guy that I am, I do not call customer service departments for the sole purpose of complaining. When I bring an issue to a business’ doorstep, I always provide the support agent(s) with a list of acceptable, practical solutions to the problem.
And being the generous, forward-thinking guy that I am, I do not demand compensation for effectively doing the customer service representative’s job. I do not even require a badge declaring my honorary...
