Sign up to get full access to all our latest content, research, and network for everything customer contact.

Innovation by Design Thinking: CX Week Canada

Add bookmark

CCW Digital
06/04/2019

CX Week Canada

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

Organizations such as Mattel, Loblaw, Intuit, and BMO Financial utilize Design Thinking to not only drive meaningful innovation, but also foster cross-functional collaboration between teams, customer-centricity as a culture, and lasting organizational transformation to compete in today’s experience economy. 

But what is design thinking and how can you start to implement it? In this article, take a look at the 5 steps of design thinking to help you get started. 

To get a copy of this sent to you directly, contact us here

RECOMMENDED