Managing Director Member Innovation & Experience Ontario Teacher's Pension Plan
Charley is recognised as an inspirational leader who defines clear vision & strategic roadmaps and focuses on developing people and capabilities to ensure the vision is achieved. She is passionate about the delivery of outstanding omni-channel customer experience and have successfully implemented digital, campaign and contact centre channels. With international experience in Canada, UK and India across multiple complex financial services industries, she thrives when learning new cultures, industries or functions, particularly in failing business functions where turnaround is needed.
Check out the incredible speaker line-up to see who will be joining Charley.
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