How to Play the Market Online with optionsXpress
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Phillip Bennett, Executive VP of Signature Services for optionsXpress, sits down with CMIQ at the 6th Annual Call Center Summit to discuss his upcoming workshop at June's Call Center Week in Vegas. OptionsXpress is an online self-directed brokerage firm that specializes in futures trading, derivatives, stocks, bonds and mutual funds. Bennett discusses the website's demographic, some of the challenges of being strictly an online resource, and how optionsXpress utilizes live chat.
Bennett wil...
