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Design Thinking 2019

April 16 - 18, 2019
JW Marriott Austin, Austin, FL

Service Desk Transformation 2019

30 April - 01 May, 2019
Bayview Eden, Melbourne, VIC

Chief Customer Officer Exchange May

May 14 - 16, 2019
The Radisson Blu Chicago, Chicago, IL

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Latest Webinars

Three Projects to Elevate Your Customer Service in 2019

2019-03-21
02:00 PM - 03:00 PM EST

Today’s consumers are using more channels than ever to engage with businesses. But when it c...

Three Projects to Elevate Your Customer Service in 2019

Improving Sales Effectiveness & The Customer Experience

2019-02-27
02:00 PM - 03:00 PM EST

Advancements in the areas of customer intelligence-gathering and customer-facing technology s...

Improving Sales Effectiveness & The Customer Experience

Insurers Explore Their Future with Implementing Emerging Technologies

2019-02-13
02:00 PM - 03:00 PM EST

Jeff Goldberg, Executive Vice President of Research and Consulting from Novarica, will engage in d...

Insurers Explore Their Future with Implementing Emerging Technologies

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Contact Centre Week ANZ Online

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CCW Online 2019: Contact Center Success for the Automation Age | May 21-22nd

Unravel the ultimate roadmap to lasting,unparalleled contact center success...

CCW Online: The Future of the Contact Center in 2019

The customer contact landscape changed greatly in 2018. Many organizations took tremendous strides t...

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