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[Podcast] Lexmark On Offering Higher-Value CX Work

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CCW Digital
10/01/2018

A common talking point concerns the idea that today's employees are demanding complexity. They want to focus on high-value work rather than rote, repetitive transactions.

Lexmark is experiencing this reality. Its employees are "hungry for more," and in this podcast, business services manager Peter Csucska shares how the organization is meeting that demand.

Listen below:

Tags: productivity complexity automation

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