Unleashing Gen Y Potential in Customer Service

call center week
Posted: 09/08/2013
Job:
Company: Call Center Week

Gen Y typically makes up over 80% of customer service organizations. They are natural customer service leaders but need the workplace to adapt to them. Learn what makes Gen Y tick in a customer service environment including how to train, reward, communicate and reduce attrition among your Gen Y talent.

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call center week
Posted: 09/08/2013
Job:
Company: Call Center Week