Workforce Optimization in Loan Operations: Adding People to the Productivity Equation

call center week
Posted: 04/04/2012
Job:
Company: Call Center Week

Current tools and practices in loan operations overlook a huge opportunity for improved effectiveness. In this eBook, Verint® Systems explains workforce optimization—a software solution for improving the productivity and performance of the PEOPLE in the back office. Workforce optimization can help loan operations process more loans with fewer resources, reduce turnaround times and costs, and improve customer satisfaction.

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call center week
Posted: 04/04/2012
Job:
Company: Call Center Week