Contributors
CCW Digital contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CCW Digital become the most valuable source for CCW Digital expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Brian Cantor
Brian Cantor is the Managing Director of Customer Management Practice’s Digital division. Driven by a passion for helping brands better empower... Learn More
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Kindra Cooper
Kindra Cooper is a digital writer and editor for CCW Digital, the global online community and research hub for customer contact professionals. In her... Learn More
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Brooke Lynch
Brooke Lynch is the Divisional Director of Digital. With a background in television news and production, she’s worked across industries covering... Learn More
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Wandy Felicita Ortiz
Wandy Felicita Ortiz is an award-winning multimedia journalist with a background in marketing and social media management. She comes to CMP from Fortu... Learn More
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Mitchell Osak
Mitchell Osak is passionate about strategy and a keen observer of its implementation. Mitchell speaks often on business topi... Learn More
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Audrey Steeves
Audrey Steeves is a content analyst for CCW Digital. She is an experienced content writer with a background in healthcare and technology across consum... Learn More
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