Interview with Mastercard EVP of Global Customer Care, Lance Gruner
We respect your privacy, by submitting this form you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest. For further information on how we process and monitor your personal data click here.
We are excited to feature Mastercard’s EVP of Global Customer Care, Lance Gruner, on our main stage at CCW Vegas! Mastercard created Lance’s role because of their recognizing the importance of customer experience to maintain competitive advantage in an increasingly commoditized industry.
CCW principal analyst Michael DeJager spoke with Lance about his role at Mastercard and how he has elevated the role of customer care across the organization.
If would like a copy of the interview sent directly to you, please email us at email@example.com.