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Debunking Myths About Experience Design

CCW Digital

Customer experience design

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We tapped into the minds of experience design experts to shed light on what experience design means to them, their organization and the biggest myths about experience design. Featured experts include:

  • Cindy Chastain, SVP, Customer Experience & Design, Mastercard
  • Robin Beers PhD, SVP, Customer Insights & Experience Design, Wells Fargo
  • Bianka McGovern, VP, User Experience, Goldman Sachs
  • Albert Whitley, Director of Experience Design and Voice of Customer, The Hartford
  • Andrew Ohm, Senior Manager, Global Whitespace Innovation, Starbucks
  • Jose Mateo, Design Thinking and Strategy Formulation Senior Internal Consultant, Verizon Wireless
  • and more! 
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