Journey to Process Excellence: The Need for a Quality Model – and How to Get Started
We respect your privacy, by submitting this form you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest. For further information on how we process and monitor your personal data click here.
Starting a journey towards quality service delivery and sustaining excellence has two components: knowing what to do, and doing it right the first time. This SPi Global white paper distills knowledge from industry-leading quality experts and provides concrete solutions on:
• How to establish ownership and accountability
• How to align strategic objectives
• How to determine ROI for the quality program
• How to build the right culture for quality
• How to sustain results