Video: Workforce Optimization Expert Roger Lee On The CCW Experience

"Every year it amazes me," says OpenText's Roger Lee, who is a highly regarded workforce optimization thought leader.

Lisa Schulman
Posted: 09/11/2017

Fresh after leading a workshop on Service Delivery Optimization, workforce optimization expert Roger Lee joined CCW Digital's Lisa Schulman to talk about the event experience.

"Every year it amazes me - the intellectual capital that comes to this event, that knowledge that comes to this event and the energy that comes the individuals who attend," says Lee.

The CCW series will be heading to Austin this fall.  Get details here.

Lisa Schulman
Posted: 09/11/2017

Call Center Banner Stats


United States
December 31 - 31, 2017
Hyatt Regency New Orleans, New Orleans, LA, United States
January 21 - 24, 2018
Magnolia Hotel Dallas Park Cities, Dallas, TX, United States
February 6 - 8, 2018