Sign up to get full access to all our latest content, research, and network for everything customer contact.

Special Report: Patient Experience




We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

Unfortunately, most patients have fairly low expectations of the health system and personal health care delivery. From painfully long wait times and uncomfortable waiting rooms, time-consuming appointment scheduling and check-in processes, and little to no continuous engagement, the average patient experience is far from pleasant.

Due to these shortcomings, many trends have emerged in order to enhance the patient experience that healthcare providers are delivering.

Whether these steps are internal, such as enhancing the employee experience and streamlining internal processes, or external, such as providing personalized experiences and employing the right technology to ensure more proactive care management, these trends all work to create a more patient-centric environment.

 

Within this report, we will be discussing:

  • Commonly experienced pain points and inadequacies along the patient journey
  • The long-lasting impact of COVID-19 on the healthcare system
  • 5 key trends that are integral to creating a more seamless, efficient and engaging patient experience

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

RECOMMENDED