Podcast: UBS Wealth Management On Personalization In A Digital World

Personalization is a paramount demand in today's era of customer centricity.  It is particularly important for UBS Wealth Management, which is handling high-stakes issues for high-value clients who have invested a considerable amount of money.

What does it take to deliver that experience?  More specifically, what does it take to deliver that experience in a digital world?

These questions take center stage during the new CCW Digital podcast with Ketan Samani of UBS Wealth Management.  The key executive explores best practices that increase personalization -- wherever or however the issue is being handled.

Listen below.