Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
A Goal-Driven Approach to Chat Vendor Selection
February 18, 2015
12:00 PM - 01:00 PM EST
Protect 3 Mission-Critical Contact Center Assets: Customer Experience, Customer Support and Revenue
January 29, 2015
12:00 PM - 01:00 PM EST
Roundtable: How to Create an Omni-Channel Contact Center
December 03, 2014
02:00 PM - 03:00 PM EST
Customer Interaction Analytics is the 'New Black'
November 05, 2014
11:00 AM - 12:00 PM EST
Firstsource Presents: Customer Interaction Analytics is the 'New Black'
October 03, 2014
11:00 AM - 12:00 AM EST
Roundtable: Raising the Bar on Customer Support
September 30, 2014
02:00 PM - 03:00 PM EST
LogMeIn Rescue Presents: Roundtable - Raising the Bar on Customer Support
September 15, 2014
02:00 PM - 03:00 PM EST
5 Ways to Boost Your Contact Center Numbers
July 10, 2014
01:00 PM - 02:00 PM EST
KnoahSoft Presents: 5 Ways to Boost Your Contact Center Numbers
June 25, 2014
01:00 PM - 02:00 PM EST
Teleopti Presents: 5 Ways to Boost Your Contact Center Numbers
June 25, 2014
01:00 PM - 02:00 PM EST
8x8 Presents: 5 Ways to Boost Your Contact Center Numbers
June 25, 2014
01:00 PM - 02:00 PM EST
8x8 Presents: 5 Ways to Simplify the Customer Experience
June 04, 2014
01:00 PM - 02:00 PM EST
Zendesk Presents: 5 Ways to Simplify the Customer Experience
June 04, 2014
01:00 PM - 02:00 PM EST
Case Study: How The Boston Globe Transformed its Customer Experience
May 20, 2014
11:00 AM - 12:00 PM EST
