Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Multichannel Analytics -- You Can't Leverage The Technology Without People and Process
July 23, 2015
01:00 PM - 02:00 PM EST
Building Your Customer Service Strategy for the Post-Voice Era
June 30, 2015
01:00 PM - 02:00 PM EST
CRM for Customer Care Centers: Laying a Foundation for Customer Service Success
April 8, 2015
02:00 PM - 03:00 PM EST
Protect 3 Mission-Critical Contact Center Assets: Customer Experience, Customer Support and Revenue
January 29, 2015
12:00 PM - 01:00 PM EST
Roundtable: How to Create an Omni-Channel Contact Center
December 3, 2014
02:00 PM - 03:00 PM EST
Firstsource Presents: Customer Interaction Analytics is the 'New Black'
October 3, 2014
11:00 AM - 12:00 AM EST
Roundtable: Raising the Bar on Customer Support
September 30, 2014
02:00 PM - 03:00 PM EST
LogMeIn Rescue Presents: Roundtable - Raising the Bar on Customer Support
September 15, 2014
02:00 PM - 03:00 PM EST
