Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Multichannel Analytics -- You Can't Leverage The Technology Without People and Process
23 July, 2015
01:00 PM - 02:00 PM EST
Building Your Customer Service Strategy for the Post-Voice Era
30 June, 2015
01:00 PM - 02:00 PM EST
CRM for Customer Care Centers: Laying a Foundation for Customer Service Success
8 April, 2015
02:00 PM - 03:00 PM EST
Protect 3 Mission-Critical Contact Center Assets: Customer Experience, Customer Support and Revenue
29 January, 2015
12:00 PM - 01:00 PM EST
Roundtable: How to Create an Omni-Channel Contact Center
3 December, 2014
02:00 PM - 03:00 PM EST
Firstsource Presents: Customer Interaction Analytics is the 'New Black'
3 October, 2014
11:00 AM - 12:00 AM EST
Roundtable: Raising the Bar on Customer Support
30 September, 2014
02:00 PM - 03:00 PM EST
LogMeIn Rescue Presents: Roundtable - Raising the Bar on Customer Support
15 September, 2014
02:00 PM - 03:00 PM EST
