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Events

CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.

A Goal-Driven Approach to Chat Vendor Selection

February 18, 2015
12:00 PM - 01:00 PM EST

Future Contact Center Open House

December 15, 2014
12:00 PM - 02:00 PM EST

Roundtable: How to Create an Omni-Channel Contact Center

December 03, 2014
02:00 PM - 03:00 PM EST

Customer Interaction Analytics is the 'New Black'

November 05, 2014
11:00 AM - 12:00 PM EST

Roundtable: Raising the Bar on Customer Support

September 30, 2014
02:00 PM - 03:00 PM EST

5 Ways to Boost Your Contact Center Numbers

July 10, 2014
01:00 PM - 02:00 PM EST