Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Create a Competitive Advantage with Customer Experience Optimization
April 4 2011
01:00 PM - 02:00 PM EST
Empower Your Employees – A “Human” Approach to Call Center Success
March 23 2011
01:00 PM - 02:00 PM EST
Tailoring Your Customer Profiles to Meet their Needs
February 25 2011
12:00 PM - 01:00 PM EST
Channel Enablement: Tips for Effectively Driving Business Growth
February 17 2011
02:00 PM - 03:00 PM EST
Driving Revenue, Profit and Customer Satisfaction in a Contact Center
October 25 2010
12:00 PM - 01:00 PM EST
Using Your Voice of the Customer (VOC) to Meet Customer Requirements and Improve Business Performance
September 30 2010
12:00 PM - 01:00 PM EST
Building an Impactful Voice of the Customer Strategy
September 30 2010
12:00 PM - 01:00 PM EST
Beyond Stuck in the Middle Seat®: How Disney Lost, Then Restored the Luster to the Magic Kingdom
September 8 2010
02:00 PM - 03:00 PM EST
Energizing Customer Support Communities in Facebook and Across the Social Web
September 8 2010
02:00 PM - 03:00 PM EST
