Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Create a Competitive Advantage with Customer Experience Optimization
4 April, 2011
01:00 PM - 02:00 PM EST
Empower Your Employees – A “Human” Approach to Call Center Success
23 March, 2011
01:00 PM - 02:00 PM EST
Tailoring Your Customer Profiles to Meet their Needs
25 February, 2011
12:00 PM - 01:00 PM EST
Channel Enablement: Tips for Effectively Driving Business Growth
17 February, 2011
02:00 PM - 03:00 PM EST
Driving Revenue, Profit and Customer Satisfaction in a Contact Center
25 October, 2010
12:00 PM - 01:00 PM EST
Using Your Voice of the Customer (VOC) to Meet Customer Requirements and Improve Business Performance
30 September, 2010
12:00 PM - 01:00 PM EST
Building an Impactful Voice of the Customer Strategy
30 September, 2010
12:00 PM - 01:00 PM EST
Webinar: Inside Inbenta Encore: A Live Product Demo of CX AI Orchestration
17 September, 2010
02:00 PM - 03:00 PM EST
Energizing Customer Support Communities in Facebook and Across the Social Web
8 September, 2010
02:00 PM - 03:00 PM EST
Simplified, Streamlined and Empowered: How Unilever Transformed Consumer Services into a Strategic Asset
22 June, 2010
12:00 PM - 01:00 PM EST
